Privacy policy

1. Who is responsible

Wind is operated by Velvet Software Limited, Ireland (“we”, “us”). For privacy questions or to exercise your rights, email support@repora.com.

This notice covers the Wind website, apps and hosted services we operate. A person or organisation running its own Wind or SSH server is responsible for the information it controls on that server. Third-party AI, speech and app-store services have their own privacy terms.

2. Information involved

• Website requests. Our hosting infrastructure processes information needed to deliver and protect the site, including IP addresses, request paths, timestamps and response information.
• Accounts and saved devices. If you register for hosted features, we process the account information you provide, authentication records and the device or connection information needed for features you choose to use.
• Remote connections. Connection services may process addressing information, device identifiers, public keys, permission records and traffic needed to establish or carry a connection. The information involved depends on the route and services you use.
• Terminal and attachment data. Commands, output, session information, files, images and other attachments can contain personal or confidential information. Wind processes this material to provide the features you use. Sessions and history on a computer you control are distinct from a Wind hosted account.
• Optional device features. Camera access is used when you choose a camera feature such as QR scanning. Voice input may involve your device’s speech service or a provider you select; check its settings and privacy information.
• Support. If you contact us, we process your contact details and the information you provide so we can respond. Please avoid sending passwords, private keys, pairing credentials or unnecessary terminal transcripts.

3. Purposes and legal bases

We process information to provide services you request and perform our contract with you; to maintain security, investigate misuse and operate our business where necessary for our legitimate interests; and to meet legal obligations. Where processing requires consent, we rely on that consent and you may withdraw it without affecting earlier lawful processing.

Device permissions are controlled through your operating system. Optional features may not work without the relevant permission. Providing information necessary for an account or connection is optional, but those particular features may not work without it.

4. Cookies and website storage

This static website does not include advertising trackers or third-party analytics. Fonts and demonstration media are served with the website. Browser and device storage used by the apps may retain settings, authentication information or cached content needed for the features you use.

5. Sharing and international processing

Information may be processed by hosting, network, communications and other service providers acting for us, by recipients you choose through a connection or sharing feature, or where disclosure is required by law or necessary to protect rights and security. We do not sell personal information.

Processing locations depend on the services, providers and devices involved. Where we transfer personal data outside the European Economic Area, applicable transfer requirements must be met, including adequacy decisions or appropriate safeguards such as approved contractual clauses where required. Contact us for information about safeguards relevant to your data.

6. Retention and deletion

We keep information for the period needed for its purpose, taking account of an active account or service, support and security needs, and applicable legal obligations. Device-local session history, files and credentials are controlled by the relevant device owner, app settings and operating system.

You can request deletion of your hosted Wind account and associated personal data using our account deletion instructions. Eligible account data is deleted rather than retained for an additional optional grace period. If limited information must remain for a lawful purpose, we will explain the relevant categories, reason and retention period when handling the request.

7. Your rights

Depending on the circumstances and applicable law, you may request access, correction, deletion, restriction or portability of your personal data, object to processing, or withdraw consent. We may need proportionate information to verify a request. We respond within the applicable legal time limits.

Email support@repora.com. You may also complain to the Irish Data Protection Commission or another competent supervisory authority. This website does not perform automated decision-making that produces legal or similarly significant effects.

8. Security and changes

We use safeguards appropriate to the information and services involved, but no system can guarantee absolute security. Protect your devices, access grants and credentials, and use only connections you are authorised to make.

We may update this notice as the service or legal requirements change. The date above identifies this version; additional notice will be provided where required.