Delete your Wind account

1. Email your request

Email support@repora.com with the subject Wind account deletion request. Send from your registered account email if possible. You do not need to install Wind or sign in to this website to make a request.

The email button opens your email app; you send the message yourself. If it does not open, copy the address and template below.

You may use this template or an equivalent clear request. The account ID is optional. Do not include passwords, private keys, pairing codes or terminal transcripts.

2. Verification and confirmation

We may need proportionate verification that you control the account before deleting it. If you cannot access its registered email, explain this in your message so support can discuss an appropriate verification route. We handle requests without undue delay and respond within the applicable legal time limits, normally one month under the GDPR. We will explain any lawful extension that applies.

We will confirm completion or explain any information needed to process the request. An account deletion request is a request for permanent deletion, not merely account suspension or deactivation.

3. Account data covered

Following verification, deletion covers your hosted Wind account profile, authentication sessions, account-associated saved device or cloud records, and other associated personal data we control that is eligible for deletion.

Ordinary eligible account data has no additional optional retention period after deletion. Limited information may need to remain for legal obligations, fraud prevention, security or documenting the request. Where this applies, we will identify the retained data, reason and relevant retention period in our response. Such records are not used to keep your account active.

4. Local devices and independent services

A hosted-account deletion does not automatically erase terminal history, files, SSH credentials or other data held only on computers and devices you control, and it does not stop their running programs. Revoke access and remove local data separately using the relevant device, server and operating-system controls.

If you only use Wind locally or with an independently operated server and never created a hosted Wind account, there may be no hosted account for us to delete. Contact support if you are unsure. Records controlled by another server operator must be addressed with that operator.

For more information, read our privacy policy and terms of service.